Onion CRM

Onion CRM, based in Auckland, provides expert Zoho CRM solutions and consulting services for small and medium-sized businesses, including sales teams, owner operators and charities, with a focus on business analytics and intelligence.

WHO WE ARE:

• We are a team of experienced business analysts and software implementation specialists dedicated to helping organisations thrive.
• Our expertise lies in delivering customised CRM solutions that streamline workflows, enhance productivity and elevate customer engagement.
• With over 17 years of experience, we take a proactive approach to understanding our clients’ needs and providing tailored support.

WHAT WE DO:

• We offer specialised Zoho CRM solutions for sales pipeline management, including tracking progress, forecasting and lead follow-up.
• Our integration services bring together customer touchpoints, connecting emails, webforms, Xero, SMS and WhatsApp for targeted communications.
• We provide business analytics and intelligence solutions to turn your CRM into a powerful source of customer insights and business growth.

WHY CHOOSE US:

• We help businesses unlock their full potential by implementing powerful strategies and streamlined workflows that drive growth.
• Our comprehensive support includes strategic advice, everyday ‘how-to’ questions and ongoing software support for peace of mind.
• By choosing us, you gain a competitive edge through our expertise in customer relationship management and business development.

FAQ
1. What is the benefit of using Zoho CRM for sales pipeline management?
Using Zoho CRM for sales pipeline management allows you to track progress in real-time, forecast with confidence and ensure every lead is followed up on, resulting in greater productivity and stronger customer loyalty.

2. How can I integrate my customer touchpoints with Zoho CRM?
We can connect your emails, webforms, Xero, SMS and WhatsApp, enabling you to segment your database and deliver targeted, timely communications that drive engagement and growth.

3. What kind of business analytics and intelligence can I expect from Zoho CRM?
With Zoho CRM, you can measure the impact of marketing campaigns, monitor web traffic and lead flow, track sales, job costing, project profitability and much more, providing valuable insights to inform your business decisions.