IT Works

IT Works is a leading provider of managed IT services, cyber security solutions and cloud hosting, based in Lower Hutt, New Zealand, serving businesses and non-profit organisations nationwide.

WHO WE ARE:

• We are a team of experts dedicated to delivering tailored IT support and solutions, aligning with Māori principles and values.
• Our core values centre around strategic digital partnerships, lifecycle management and advanced managed networks.
• With a strong focus on onboarding, transition and ongoing support, we pride ourselves on our customer-centric approach.

WHAT WE DO:

• We offer comprehensive managed IT services, including desktop, email and server management, as well as cloud hosting solutions and cyber security services.
• Our cyber security solutions include advanced managed email protection, backup and disaster recovery and phishing awareness programs.
• We also provide training services, on-site IT support and cloud voice phone systems, ensuring our clients have access to a wide range of IT solutions.

WHY CHOOSE US:

• By choosing IT Works, you benefit from our expertise in AI support and training, helping you make sense of AI and its applications in your business.
• Our strategic digital partnerships enable us to provide bespoke solutions, tailored to your organisation’s specific needs and goals.
• With our managed services, you can enjoy enhanced performance, improved efficiency and reduced risk, allowing you to focus on your core business activities.

FAQ
1. What is included in your managed IT services?
Our managed IT services encompass a wide range of solutions, including desktop and server management, email protection and network monitoring, all designed to provide proactive support and maintenance for your IT infrastructure.

2. How do you approach cyber security?
We take a multi-layered approach to cyber security, incorporating advanced managed email protection, backup and disaster recovery and phishing awareness programs, to ensure our clients’ systems and data are secure and protected.

3. Can you provide on-site IT support?
Yes, our team of experts is available to provide on-site IT support, ensuring that any issues are resolved promptly and efficiently, minimising downtime and disruption to your business operations.